At the end of March, the US MP Mark Pocan, who sits in the House of Representatives for the Democratic Party, was upset on Twitter that Amazon drivers had to pee in bottles during their shift. The mail order company’s social media department reacted promptly – and replied almost cheekily: “You don’t really believe about peeing in the bottle, do you? If that were true, no one would work for us. In truth, we have over a million incredible employees around the world who take pride in what they do and get great wages and health insurance right from the start. “
Amazon calls the answer “own goal”
There seems to have been some internal discussion about this hasty reaction. Obviously there are Amazon employees who are forced to urinate in bottles due to the high time pressure and the lack of other options on their tours. The US company has now admitted this in a detailed statement and at the same time apologized to the MP. The response to the tweet would have been an “own goal” that they were unhappy about. In addition, it was allegedly only related to the employees in the large warehouses and dispatch centers. According to the company, there are dozens of toilets in each.
On the other hand, one is well aware that the delivery drivers would sometimes not find any toilets for their urine due to the tense traffic situation or on lonely country roads. This problem would have been exacerbated in the corona pandemic. “This has been a problem that has existed for a long time and that occurs in the entire industry and that does not only apply to Amazon in particular,” the blog entry says. Nevertheless, one would like to get rid of this problem. “We don’t yet know how ourselves, but we will look for solutions,” promises the group.