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Amazon chooses the preset “savings subscription” instead of the individual purchase


Amazon has been offering the so-called savings subscription for many years. When buying a product, make sure that you choose to purchase it individually.

At some point the printer’s ink tank is empty, so a new cartridge has to be found, for example from Amazon: The retailer usually delivers quickly and is considered customer-friendly. In individual cases, however, it can be argued about. For many years, Amazon has been offering the so-called savings subscription, which allows you to receive items you need regularly, such as detergents, toothpaste, dog food and the like, at fixed time intervals and save five percent on the regular price. So far so good. But not all products are needed that regularly, and the customer should also have to actively select the subscription and not be offered as a preset option.

If a customer chooses a specific product on Amazon, the retailer activates a delivery subscription by default. If you don't want that, you have to actively deselect it.

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If a customer chooses a specific product on Amazon, the retailer activates a delivery subscription by default. If you don’t want that, you have to actively deselect it.

But that is exactly what happens even to Amazon customers who have not yet used the savings subscription, as the example of an Epson ink cartridge in the illustration shows. As usual, the website displays the price below the product; the same price also appears on the right in the order area. The “savings subscription” is preset there; “One-time delivery” is grayed out and must first be actively selected. The button for ordering is called “Set up now” instead of “Buy now”, but given the identical color and size, this is easy to overlook.

The savings subscription can be quite useful. However, if you don’t want it, you should pay attention to it when ordering or cancel it if you accidentally take it over.

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