In the first few weeks, 37 destinations will be served from Vienna.
On June 15, 2020, Austrian Airlines aircraft take off again for regular flights after a break of almost 90 days. In the first week of the restart, from June 15th to 21st, Austrian Airlines offers the following connections: Amsterdam, Athens, Basel, Berlin, Brussels, Bucharest, Dubrovnik, Düsseldorf, Frankfurt, Geneva, Hamburg, Copenhagen, Larnaka, London, Munich, Paris, Pristina, Sarajevo, Skopje, Sofia, Stockholm, Stuttgart, Tel Aviv, Thessaloniki, Tirana, Varna and Zurich.
From zero to five percent
In the following week, from June 22 to 28, these destinations were added: Belgrade, Graz, Innsbruck, Kiev, Košice, Milan, Nice, Prague, Split and Warsaw. Austrian Airlines will therefore take off from Vienna to 37 destinations in the first two weeks of the restart (subject to new official restrictions) and will have an average of five percent of offers in the program compared to the previous year. Initially, mainly smaller machines such as Embraer 195 and Dash 8 will be used. In the following weeks, additional destinations will be added. The flight schedule for July is currently being prepared – information on this will follow soon.
On board Austrian Airlines machines and at Vienna Airport, passengers are required to wear a mouth-to-nose cover. All passengers are asked to bring their own protective masks. In addition, all customers are requested to consider the current entry and quarantine regulations of the respective destinations when planning their trip (see websites of the Ministry of Foreign Affairs and the IATA).
Sneeze guards and boarding by group
During the entire trip, there may be restrictions due to stricter hygiene and safety regulations, for example, longer waiting times at the airport security checks. In the future, boarding will take place according to groups: In this way, an aircraft can be filled in smaller groups. When selecting or allocating seats, the guideline applies that passengers who do not live in the same household should be spread out as far as possible on the aircraft. However, there will be no basic clearance of the secondary seats.
Special cleaning and disinfection measures are carried out – as is currently the norm. So-called “Sneeze Guards” (plexiglass panes) were attached to the check-in, boarding and information desks at Vienna Airport. Floor markings help to keep the safety distance. In addition, hand disinfection dispensers are available to passengers all the way to the aircraft.
Extended rebooking period
In order to meet the desire for more flexible travel planning for many passengers, Austrian Airlines is again extending the period for free rebooking. Tickets that have been or will be booked until June 30, 2020 and have a travel date up to and including April 30, 2021 can now be rebooked to a new travel date until December 31, 2021 (latest start of the new trip). Passengers have until January 31, 2021 to announce a new flight date. Until then, the ticket is suspended, the value of which remains. In the case of canceled flights, the rebooking can also be made after the flight. In the case of upright connections, passengers must announce changes before the actual travel date.