Executives in the home office: Are your employees still satisfied?

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Managing a team remotely is a challenge, but has become part of everyday life for many managers in the wake of the corona pandemic. Jennifer Jordan, professor for leadership and organizational manners at the “Institute for Management Development ”has three tricks for you to keep your team happy even in the home office.

“We have to remember to support the most valuable source of our companies: the people”, Jordan made clear at the Global Trends Festival 2020. Studies show that many employees in the home office feel that it is harder to reach their managers if they have problems. You no longer feel like you belong. It is not always easy to keep the team happy during these challenging times, especially when all interaction is computer-only. Jordan has three tricks for you to successfully lead your team remotely.

Focus on the team, not on tasks

It may sound strange to put work aside to improve the cohesion of the team. But Jordan makes it clear that this is essential for success. “If I could only give one piece of advice, it would be to focus on the team and not just on working through tasks,” says Jordan.

She suggests that executives begin meetings with a non-work-related question. For example: What are you grateful for? Or which series on Netflix can you recommend? These questions provide an insight into the lives of employees. “It might seem silly that questions like this are so important. But if you want to achieve better and more personal communication, they are a good tool, ”says Jordan.

Be a role model

“It’s now so easy to get distracted, especially when working virtually. So it is essential that you are a role model and attend meetings, ”says Jordan.

We can quickly get distracted in the home office. However, in order for the whole team to remain focused, managers must lead by example. The team will adapt to the behavior of the manager. “As a leader, you set the tone for how committed you should be in this world,” says Jordan.

Recognize the emotions of your employees

In the office, it’s easier to tell when an employee is having a bad day. Body language, facial expressions, and gestures say a lot about a person’s emotions. However, this is hardly possible during a video conference. “When I see my colleague sitting at the table with slumped shoulders, I know that something is wrong. But in a virtual workplace, these signs are much more difficult to detect, ”says Jordan.

Managers need to find a new way to understand how their employees are feeling. Jordan suggests a platform where team members can enter their mood. For example, a ranking between good to bad mood and high to low energy. This creates a visual opportunity to experience how the team is doing and to be able to react better as a manager.

This text was translated from English by Siw Inken Forke. You can find the original here.


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