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From now on, sign up for every train journey to avoid crowds

From today, the Dutch Railways would like you to register for your train journey, even before you board the train. If you have done that, you will receive a signal if the train becomes busier or even stops altogether, the carrier reports. You do not have to continuously check the NS app. The registration service can be found in that app from today.

Fewer people are currently traveling by train, due to the partial lockdown. Yet many people choose another mode of transport out of fear of crowds, says NS CEO Tjalling Smit.

One Twitterer is there early: his trip has been registered. Only that did not go very smoothly according to him.

Train pointer

A trial has already been conducted with the registration service, also known as the Train Guide. This trial was conducted on the Amsterdam-Zandvoort route and when travelers bring a bicycle. As a result, the technology behind the Train Guide has been tested almost 200,000 times. In recent weeks, the Dutch Railways have improved the forecast for crowds in trains and adjusted it to the corona situation.

Every traveler who signs up also helps the service move forward. With their information, the predictions are becoming increasingly accurate, according to the transporter. “For every trip you register, we can make a better forecast on your next trip. And you also help other travelers with it ”, says Smit.


The Dutch Railways hopes that as many passengers as possible will use the Treinwijzer. The carrier expects the registration service to become more important after the lockdown, as soon as more people travel by train.

Using the train guide is not mandatory, only desirable. Travelers organization Rover believes that the service should also remain voluntary, even when the weather gets busier. Rover thinks the new service is welcome for many travelers, but that just as many travelers object to pre-registering their journey. “We therefore find it very important that the registration system remains voluntary and will never result in a mandatory reservation of the trip,” says Rover director Freek Bos.

Also read: Bolsonaro: Brazil should not deal with corona “as fags”

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NS: from now on, register for every train journey to avoid crowds


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