ING is struggling with online banking failure on New Year’s Eve

A spokeswoman for the bank says the problem affects both online banking via the computer and the mobile app. As a result, people cannot, for example, check their balance. It is still possible to receive payments, she emphasizes.

‘No cyber attack’

ING is currently still investigating how the problem arose. The spokeswoman can only say that it does not appear to be a cyber attack. The bank tries to ensure that everything works again as soon as possible.

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