This is evident from a ruling by the European Court of Justice.
An Austrian Airlines passenger had filed a case against the airline because his flight to Berlin Tegel in 2019 arrived at Berlin Schönefeld.
As far as he is concerned, this entitles them to 250 euros of fixed compensation, to which passengers are entitled if a flight arrives more than three hours late, or if the plane lands in a completely different place.
The European judges thought that was a bit too much. As long as your plane lands at an alternative airport serving the same city or region, you are not entitled to the fixed compensation of 250 euros, or 400 and 600 euros for longer flights.
Free to destination
But there is also good news, should it ever happen to you. The company must ensure that you still come to the other airport free of charge or to another agreed location nearby. In fact, according to the Court, society should offer this on its own initiative.
If the company does not do this, you may recover the travel costs incurred from them. It is also the case that if you cannot be at your destination within three hours after the agreed landing time, you are still entitled to the fixed compensation.
If your flight arrives more than three hours late or does not arrive at its destination at all, you have always been entitled to fixed compensation for a few years now.
- For flights of less than 1500 kilometers: 250 euros
- For flights between 1500 and 3500 kilometers: 400 euros
- For longer flights: 600 euros
It is important that you also meet one of the following requirements:
- It is a flight within the EU.
- Your flight arrives in the EU and is operated by an EU airline.
- Your flight departs from the EU.