So Estel commissions an appraiser at his own expense. On October 12, 2021, the DEKRA man confirmed in the hearing before the regional court that the “car in dispute” accelerated strongly on its own, as described by Estel. And just as AUTO BILD experienced it with a ride. So does the car have an obvious defect?
Mercedes sees no shortage
The district court of Magdeburg then decided that an independent expert should take care of the matter. The costs for this, each 4000 euros, must be transferred to the court in advance by both sides.
Estel is lucky that the Mercedes is a company vehicle and his boss bears the costs. The representative for memorial diamonds is still upset. Because the court commissioned an expert in Münster. “I live in Magdeburg, Münster is 340 kilometers away. I didn’t understand that,” says Estel.
Six to eight weeks with the appraiser
On April 18, Estel brings his E-Class to the experts. The expert office had already announced in advance that the vehicle would have to stay there for six to eight weeks.
Estel drives about 1,500 kilometers per working week. “I have organized a private car that I can use in the next few weeks,” says Estel. “At your own expense.”
And what does Mercedes say about the e-scaled dispute? It is said that one cannot comment on ongoing proceedings.
“All in all, the legal dispute has meanwhile incurred costs of 25,000 euros, both sides added together,” says Lutz Estel. “In my opinion, it is now time for Mercedes to agree to a settlement, if only for reasons of economic viability for everyone involved.”
Now a recall letter
Whether Estel will get his car back after the announced six to eight weeks remains to be seen. Because just as he had given his car to the appraiser, a recall letter fluttered into his house. There are problems with the coolant pump, there may be a risk of fire, it says. The car should go to the workshop immediately.
“Immediately” is in bold. But it is not that simple. “Now the appraiser must first ask the court whether he is allowed to take the car to a Mercedes workshop at all,” says Estel.