Postbank warns: This is how a nasty telephone scam works

Postbank urgently warns its customers against fraudsters who call Postbank customers to get their access data for online banking. Even TANs for transfers are required.

Postbank warns its customers about fraudulent calls from alleged Postbank employees. The scammers are again using the “Call ID Spoofing” technique to display a fake number on the potential victim’s phone. In this article, we explain how “call ID spoofing” works and how you can protect yourself against it: Call ID spoofing – how to protect yourself from fraudulent calls.

Fake phone number on the display

When the scammers call, the fake number “0228 5500 5500” appears on the display of the person called. The caller uses an excuse to elicit sensitive access data for online banking or personal data or TANs from the person called. A “data comparison” often serves as such an excuse. The TAN, in turn, which you are asked to provide, can be used by the scammers to initiate a fraudulent payment together with the login data you have provided for online banking.

Postbank makes this clear: Postbank employees will under no circumstances ask you for this data! You will therefore never receive a call from Postbank asking you to enter access data, personal data or TANs. You can see immediately from such claims that the caller is not a Postbank employee and that it is therefore a fraudulent call.

If you get a call like this, hang up immediately and don’t give out any of your personal information!

This is what the Postbank says about the origin of the telephone numbers

When asked by PC-WELT, Postbank emphasized that the fraudsters got the phone numbers of the people called in two different ways:

1. Random principle:

the scammers call any number with the help of robots. If the person called is actually a customer of the respective bank, the fraudster goes on and tries to elicit the access data for online banking from him.

2. Data from so-called address dealers.

This data is sold in packages, eg for advertising purposes. They come from different sources, e.g.:

  • Opinion polls that are started solely for the purpose of data collection

  • Internet sites, e-mails, newspaper advertisements

  • Search robots that browse the Internet, for example, in online classifieds markets for cell phone numbers

  • Contest – the addition with the consent to data transfer is usually printed in very small

  • Customer cards (Some companies make participation in the customer program dependent on consumers agreeing to the use of their data)

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