“At the moment, customers are experiencing problems paying with debit and credit cards. The Rabo Wallet and payments via the Rabo app are also working less. We are working on solving these problems as quickly as possible.” Rabobank account holders will see this when they want to make a payment.
It is remarkable that the Rabobank website does not yet state anything about a malfunction. Consumers who bank with Rabobank complain on Twitter about insufficient information. The bank has tweeted that there is a malfunction.
“Difficult if you have to pay for the furniture that comes with PIN”, says an account holder on Twitter.
Thursday also problems
Last Thursday there was also a problem at Rabobank. These occurred when documents were digitally signed in the inbox.