Asus has to recall thousands of motherboards. A design flaw can lead to breakdowns and, in the worst case, even to a fire. First cases are already known.
Asus has to recall the premium ROG Maximus Z690 Hero motherboard.
If you bought a premium Asus motherboard in the last year, this recall could be relevant to you. Asus is recalling an estimated 10,000 ROG Maximus Z690 Hero motherboards. Current price: around 640 euros. The reason: fire hazard.
You can use this website to check whether your mainboard is affected by the recall. To do this, the serial number of your model is compared with the database. The batches whose serial number begins with MA, MB or MC are particularly affected. Pictures on the website show you where to find the serial number on your mainboard.
Installed incorrectly: Capacitor can heat up
The reason for the recall is a capacitor that was installed the wrong way around in some cases. This doesn’t appear to cause an immediate motherboard malfunction, rather it can lead to error codes, failures, or (at least potentially) burning out the motherboard and other components directly after prolonged use.
According to the US Consumer Product Safety Commission (CPSC), Asus has received 10 reports of motherboards overheating and melting. Injuries were not reported. Asus does not provide any information about the countries in which the affected batches were sold. So far, the reports are limited to the United States.
If your mainboard is really affected, Asus offers a free exchange and also pays the delivery costs for shipping and return shipping.