Tech

The emergency tips from the experts: 3.






Online fraud, virus attack or robbery in banking: when such an emergency occurs, you usually need help from experts. We asked four specialists how they should react correctly in an emergency or, better still, prevent them.

The third part is about emergency tips against fake shops & Co. Fake shops are still one of the major threats in online shopping. Criminal online brokers have emerged as a new threat. How you can defend yourself against such and other frauds, we found out with Tatjana Halm, Head of Market and Law at the consumer center Bavaria e. V. discussed.

Tatjana Halm, Head of Market and Law at the Consumer Center Bavaria e. V.

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Tatjana Halm, Head of Market and Law at the Consumer Center Bavaria e. V.

© Tatjana Halm

PC WORLD:

The consumer advice center warns of fraudulent online trading. How does this scam work?

Stalk:

The point is that Internet users are made aware of alleged online brokers via advertising banners or emails. The services promise incredible returns if you invest money with them. The money should mostly be invested in crypto currencies, which should increase in value sharply. After initial contact by email or website, these fraudsters often also call and try to persuade their victims to make a deposit personally. Or the fraudsters demand that you install software to set up the broker account. In fact, the software is a Trojan horse that then takes control of the PC.

PC WORLD:

And do these “brokers” invest their victims’ money at all or do they steal it immediately after a transfer?

Stalk:

Of course there are also reputable brokers where you can buy cryptocurrencies. In the current scam, however, criminals are at work who immediately bag their victims’ money.

PC WORLD:

How do I react if I fell for this scam?

Stalk:

Most of the time, the money is actually gone. Especially when I’ve transferred the money. That is why when investing money before making a transfer, you should check exactly where the broker is based, where his platform is registered and whether he is known as a reputable trader. If he is abroad, you hardly have a chance of getting your money back.

PC WORLD:

What are my chances of getting my money back if I fell for a fake shop while shopping online? So if I paid for the goods I ordered but never received them.

Stalk:

If you are the victim of a fake shop that actually doesn’t send any goods at all, then you should go to the police. Then there is a small chance that you will get your money back through this. Basically, this is difficult, because these shops actually always insist on a form of prepayment that cannot be reversed. This of course includes the simple transfer to an account before I have received the goods. This also includes the cash on delivery payment method. I pay the courier when the parcel is handed over. However, I can only look into the received box after I have paid. If the box does not contain anything or does not contain what you ordered, the money is gone as well.

The consumer center shows this fakeshop at www.NewsABC.net/fakeshop. By clicking on one of the exclamation marks you can learn how to recognize a fake shop.

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The consumer center shows this fakeshop at www.NewsABC.net/fakeshop. By clicking on one of the exclamation marks you can learn how to recognize a fake shop.

PC WORLD:

Is phishing still a problem for consumers or are fewer internet users falling for these fraudulent emails today?

Stalk:

Unfortunately, it is still common for internet users to fall victim to phishing emails. It has to be said that the emails look very real today. Where previously only anonymous addresses were sent, such as “Dear Sir or Madam”, the salutation by name is now partially correct or the recipient’s correct customer number is given. Because it becomes so personal, the spelling of the mail fits and the sender address appears plausible, you can fall for it. So never reveal personal data after such an e-mail and do not open any attachments to these e-mails.

PC WORLD:

Criminals also send blackmail emails claiming they have video footage of the recipient viewing porn. Do such victims also contact you?

Stalk:

Yes there is. We suspect, however, that the number of unreported cases is much higher. Many will not get help, as the topic of porn consumption is usually filled with shame. In fact, it is very rare that an attacker actually hacked the victim’s camera. You can just delete them.

PC WORLD:

Where can I find help if I am a victim of fraud or discover a fraudulent offer on the Internet? Halm: For example, you can contact the consumer center in Bavaria at www.verbüberszentrale-bayern.de/kontakt. You will also find a lot of useful and further information on our website.

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