In the Corona crisis, many consumers use contactless payment options. This reduces the contact between buyer and seller as well as a possible risk of infection with Covid-19. Even small shops, bakers and butchers now offer card payments. A rarity before the crisis.
The banks are also promoting contactless payment with cards or smartphones. However, they are not only concerned about the health of their customers – they also think about their own money. This is shown by an evaluation of the consumer portal “biallo.de”. According to this, banks and savings banks have increased their fees in recent months and charge up to 75 cents for a contactless payment process with a giro or credit card.
Free and affordable account models affected by fees
Cashless payment with the credit card is still free, but not with the giro card. “Biallo.de” examined a total of 1,200 regional financial institutions and found that 463 of them collect fees for cashless payments. The Bopfinger Bank Sechta-Ries in Baden-Württemberg charges the maximum price of 75 cents per transaction from the individual account. “Biallo.de” has calculated that with an average of three card payments per day, customers will be charged an additional charge of up to 360 euros by the end of the year.
A list with all fees from banks and savings banks can be downloaded here.
However, not all customers are equally affected by the fees. Noticeable during the investigation: You meet the majority of customers who have an inexpensive “classic account”, online accounts or basic accounts. With expensive premium accounts that cost at least ten euros per month, no fees would be charged for card payments.
Fees are often not shown
Of the total of 1,200 financial institutions examined, 463 banks and savings banks charge fees for card transactions. On average, they are 34 cents per transaction, but vary between 2 and 75 cents depending on the institution.
The consumer portal is particularly critical of the fact that the fees are often not shown at all. Customers would only be informed about this if they asked directly. Consumers should look out for the note “paperless bookings” in the price / service directory of a bank or savings bank.
“Instead of honestly and openly naming the fees for card payments in concrete terms, these are regularly hidden in the price list under booking items,” quotes “biallo.de” Niels Nauhauser, banking expert at the Baden-Württemberg consumer center.
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