In times of increased home office, it is extremely important to have a working microphone. In addition to the appropriate hardware, there are also some software settings that you should consider. Here you will find the most important functions under Windows 10 so that you can be heard in every conference about Teams, Google Hangouts, Zoom or other tools.
When the microphone does not work in Windows 10
As a prerequisite, make sure that the microphone is not muted. To do this, check that you have made all the adjustments for the microphone in the corresponding conference application. If the conference participants still cannot hear you, then also check the Windows settings.
Windows 10 is sometimes a bit strict with data protection settings and prevents the microphone from being used by any app.
Enter data protection in the Windows search line. Then click on the “Privacy Settings” option. The general data protection options now open, which give you the option, among other things, of adjusting access rights for Windows 10 apps. To do this, select the entry “Microphone” on the left-hand side under “App permissions”. You then have to navigate to the paragraph “Allow apps to access your microphone” and set the slider to “On”. Should your teammates still not hear a sound from you, there is another feature you can check. To do this, please click with the right mouse button on the loudspeaker symbol in the Windows system tray. Then select “Open sound settings”. In the window that opens you will find your output and input devices. Your microphone should be listed under “Select input device” in the drop-down menu. Make sure that the correct microphone is selected there and run the microphone test (below). If the level changes when you speak into the microphone, your colleagues can also hear you.
The correct microphone must be selected in the Windows sound settings. There is also a possibility to test the microphone here.
Once you’ve eliminated this source of error, you shouldn’t have any sound issues. If this is not the case, a program in the background may only occupy the microphone for itself and thus prevent proper voice transmission. The best thing to do is to double-check that this is the case and exit the relevant application.
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