“Calm before the storm”
CAR PICTURE: To what extent is the price increase in the area of repairs and maintenance already noticeable? Which services are affected more and which less?
“We recommend a preliminary price comparison before every workshop visit”
CAR PICTURE: What do you recommend customers to do, compare prices regularly or prefer to wait longer for expensive repairs?
Moritz Breiding: Necessary repairs to the car should generally not be postponed at first. We recommend a preliminary price comparison before each workshop visit. Many repareo also use our manufacturer-based calculations to find out what will be done at the next inspection or how much oil the car needs, for example. Here we indicate the necessary work and required parts with our online cost estimate. This means that if the timing belt change is also due during an inspection, we will also indicate this. When calculating the oil change, our system also shows the oil quantity specified by the manufacturer. This creates transparency even before the workshop visit.
Benefit from promotions: A reduced hourly rate beckons when you book online
The online comparison is also exciting insofar as the workshops very often offer promotions. This means that a reduced hourly rate beckons when you book online. Other larger workshops, for example, run brake change weeks in which branded brakes are installed at reduced rates.
In the area of HU / AU, free preliminary checks are offered by the workshops, which means that you can save re-examination fees if you fail the test.
Online workshop booking saves time
Overall, however, the price is very often not that decisive. Early appointments are crucial for many. In the area of additional services at workshops, services such as pick-up and delivery are increasingly being used. We are experiencing stronger demand here, especially in larger cities.
Finding a workshop in a larger area can save a lot of money
CAR PICTURE: Should I also accept longer distances for good prices, sometimes drive to the workshop in the next town, do you see greater price differences?
So we’re talking about a range of 227 euros here. (Note: these prices only apply to online appointments). The cheapest workshop is just outside here.
Partly better conditions for online booking
CAR PICTURE: Inexpensive is not always good, can customers generally expect good service at a particularly good price via repareo?
Moritz Breiding: We have a strict catalog of requirements for our workshops. This is how quality is guaranteed: When booking via repareo, only parts in original or OEM quality are used. No matter how high the price of the calculated cost estimate is.
We see ourselves as the master workshop for our customers! We are at his side all the time and are available for him! We want to offer the best service together with the workshop.
When booking online in some workshops, our customers even get better conditions than when booking in the classic way over the phone and the like. Many people are not aware of why this is the case. In this way, we relieve the companies of a lot of educational work, already carry out the offer calculation, avoid long telephone calls and deliver a lean process. Repareo has developed a unique technology that recognizes available appointments in the workshops. In this way, the user knows which workshop has time for him and the workshop receives requests for free platforms.
Comparison of maintenance costs
We also see ourselves as a marketing partner for companies – especially when it comes to the online implementation of coordinated campaigns. All of these advantages and efficiency savings enable many workshops to offer discounted conditions via repareo.
Electric cars cheaper in the workshop due to the elimination of wearing parts
Comparison of maintenance costs